Delivery Options
We offer reliable delivery services to ensure your carpets arrive safely and on time.
Standard Delivery (Pakistan)
2 – 5 working days
International Delivery
7 – 21 working days (depending on location)
Made-to-Order Carpets
Delivery timeline shared at the time of order confirmation
Delivery Charges
Delivery charges are calculated at checkout based on your location and order size.
- Free delivery on orders above PKR 100,000 within Pakistan.
- International delivery charges vary by country and will be shown at checkout.
Processing Time
Orders are processed within 1-2 business days (excluding weekends and public holidays).
Custom or made-to-order carpets may require additional time, which will be communicated at the time of purchase.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with tracking details. You can also track your order by logging in to your account.
International Delivery
We ship worldwide with trusted courier partners to ensure safe delivery.
Customs duties, taxes, and import fees (if any) are the responsibility of the customer.
Delivery times may vary depending on your country's customs process.
Important Information
- Please ensure someone is available to receive the order at the provided address.
- Deliveries are made Monday to Saturday, excluding public holidays.
- For remote areas, additional delivery time may be required.
- If your parcel appears damaged, contact our customer support team immediately.